Refund & Cancellation Policy

1. Subscription Nature

Spartix Manager is a software service subscription. Plan access is provided digitally after successful payment.

2. Cancellation Policy

• You may request cancellation of future renewals at any time by contacting support.
• Cancellation stops upcoming billing cycles and does not affect the current active paid period.
• No cancellation fee is charged by Spartix Manager.

3. Refund Eligibility

Refunds are considered only in genuine cases such as duplicate charges or technical payment failures where access was not provided. We review each request manually.

• Duplicate payment for the same order may be refunded after verification.
• If payment is successful but service activation fails, we either activate service or issue a refund.
• Refunds are generally not provided for partial usage of an active billing period.

4. Non-Refundable Cases

• Change of mind after successful service delivery.
• Failure to use the service after activation.
• Requests made after substantial usage within the paid cycle.

5. Refund Processing Timeline

Once approved, refunds are initiated to the original payment method. Banks and payment providers may take approximately 5 to 10 business days to reflect the amount.

6. How to Request Cancellation or Refund

Please share your order ID, payment date, and registered contact details with us at support@gympath.xyz or WhatsApp +91 98850 85786.

7. Chargebacks and Disputes

For unresolved issues, you may raise a dispute through your payment provider. We cooperate with Razorpay and banking partners during review of such cases.

8. Policy Updates

We may update this policy from time to time. Updates will be posted on this page with a revised date.